Support: WinTV-HVR-935 / WinTV-HVR-930C

WinTV v10 Application Download

WinTV v10 application and Windows driver package

This download is a complete WinTV v10 application, including Windows drivers for supported WinTV products plus utilities.

Installation notes for WinTV v10:

A WinTV v10 Activation Code will be needed to install this WinTV v10 version. An Activation code for WinTV v8.5 or WinTV v8 cannot be used with WinTV v10.

If you do not have a WinTV v10 Activation Code, you can purchase a new WinTV v10 Activation Code on the Hauppauge webstore.

If you have purchased an Activation Code for WinTV v10 with Extend from the Hauppauge Webstore, the latest version of WinTV v10 with Extend will be installed.

Installation on multiple computers: the WinTV application can be installed on as many PCs as needed as long as you use the same Hauppauge device. We link the serial number of your TV tuner (sometimes it is the MAC address) with the Activation code. So as long as you use the same Hauppauge device, you can install on more than one computer.

WinTV v10

WinTV v10 installer
For Windows 11, 10, 8, and 7 | Version: 40118 | File size: 145 MB | Date: April 29, 2022
Release notes | Backup download site | Previous version

New features:

New satellite channel table for Astra 19.2E and new satellite FM radio stations

Record to network drive (NAS drive). The latest version of WinTV v10 will automatically move your recordings to a network drive after the recordings are complete, freeing up space on your local disk

XMLTV guide data now supported

WinTV v10 installation instructions

The WinTV v10 will install Windows drivers before installing the WinTV v10 application.

  • Step 1: Download the WinTV v10 installer by clicking the download button above. The WinTV v10 installer is normally saved in the Download folder on your PC
  • Step 2: Run wintv10setup from the Download folder on your PC. If you get a Windows message 'Windows protected your PC', click 'More info' and then 'Run anyway'. This is one of Microsoft's new 'features' to block new applications.
  • Step 3: Halfway through the installation, a message will pop up asking for you to enter the Activation Code.
  • Step 4: At the Activation required screen, click on Enter Activation code and enter the activation code which was emailed to you or is printed on the WinTV v10 activation card. You do not need to enter the dashes, and you can use upper or lower case characters.
  • Step 5: When the installation is complete, you will find the WinTV icon on your Windows desktop. Double click on this icon and the WinTV application will run. On the first run of WinTV, it will automatically go through the TV source selection and will scan for channels.

WinTV v8 Application

Note: to use the WinTV-HVR-930C with the Windows Media Center application (DVB-T only), click the Windows Media Center install tab above.

WinTV v8.5 application and Windows drivers

WinTV v8.5 application and Windows driver package

This download is a complete WinTV v8.5 application, including Windows drivers for supported WinTV products plus utilities.

Installation notes for WinTV v8.5:

A WinTV v8.5 Activation Code will be needed to install this WinTV v8.5 version.

You must use WinTV v8 if you have a Hauppauge WinTV-HVR-930C (16xxx), the original Colossus, HD PVR model 1212, WinTV-HVR-1100, WinTV-HVR-1300, WinTV-HVR-1400, WinTV-HVR-3000, WinTV-HVR-4000 or WinTV-NOVA-HD-S2. WinTV v8.5 does not support these products.

If you do not have an Activation Code, but you have a WinTV v7 CD, you can install the WinTV v8 application.

If you have neither a WinTV Activation Code or your original WinTV v7 CD-ROM, you can purchase a new WinTV Activation Code on the Hauppauge webstore. This can then be used to activate WinTV v8.5 or WinTV v8.

If you have an Activation Code for WinTV Extend, the latest version of WinTV v8.5 with Extend will be installed.

WinTV v8.5 installer
For Windows 10, 8, and 7

File name: wintv85setup_37352.exe | File size: 101 MB | Date: Dec 27, 2019
Release notes | Backup download site | Previous version

To install the WinTV v8.5 application

  • Step 1: Download the WinTV v8.5 installer by clicking the download button above. The WinTV v8.5 Installer is normally saved in the Download folder on your PC
  • Step 2: Run wintv85setup from the Download folder on your PC. Halfway through the installation, a message will pop up asking for you to enter the Activation Code.
  • Step 3: At the Activation required screen, click on Enter Activation code and enter the activation code which was emailed to you, is printed on the WinTV v8 activation card or printed on your WinTV v8 CD. You do not need to enter the dashes, and you can use upper or lower case characters.
  • Step 4: When the installation is complete, you will find the WinTV icon on your Windows desktop. Double click on this icon and the WinTV application will run. On the first run of WinTV, it will automatically go through the TV source selection and will scan for channels.

WinTV installation video

The WinTV manuals can be found here


Windows driver

Windows driver for the WinTV-HVR-935

This is an updated driver only package for the WinTV-HVR-935 (all models)

Driver 36075

Windows driver for the WinTV-HVR930C (16XXX) (not for the WinTV-HVR-935)

This is an updated driver only package for the HVR-930C (16xxx)

Driver 38260

This will be part of WinTV v10 38262 or higher.

To install the latest Windows driver only:

Leave your WinTV-HVR-930C/WinTV-HVR-935 plugged into your PC. Follow the following steps:

  • Download the WinTV-HVR-930/935 driver update from above.
  • Click to install. This will install the WinTV-HVR-93x Windows driver.
  • At the completion of the driver install, you should see a message which says Drivers have been updated successfully.
  • At this point, the Windows driver will be installed.

WinTV Digital Signal Strength Indicator

The WinTV Digital Signal Strength indicator displays information about the quality of the digital TV channel you are watching. This application is used with the WinTV v7 and WinTV v8 applications.

Click here for instructions on using this application.

IR Remote control version 30339

Remote control applet. After you run this applet, an icon will appear in your Windows device tray showing that the Hauppauge remote control is active..

Name: 2_68_30339_IR32.exe
Size: 443KB
Updated: Oct, 7, 2010


WinTV-Scheduler update for WinTV version 6

This TV program scheduler for WinTV version 6 allows 'background recording' on dual tuner WinTV products.

Name: sched25_26071.exe
Size: 3.8 MB
Updated: March 11, 2008

Windows Media Center

SoftMCE Setup

File name: SoftMCE_setup.exe
File size: 2.3 Mb
Date: 4/14/2010

Setting up your TV tuner in Windows 7 Media Center

Bug fixes for the Windows Media Center "Low bit rate" error message

Microsoft has released Windows Media Center patches for the "Low bit rate" error message.

Click to view the information from Microsoft.

Remapping clear QAM channels in Windows 7 Media Center

3rd Party Applications

NextPVR

Is a free Personal Video Recorder (PVR) and Media Centre application for Microsoft Windows.

Frequently Asked Questions

What Operating Systems are supported by the WinTV-HVR-930C?

  • Microsoft® Windows® 11, 10, 8 and 7, Windows Vista, either 32-bit or 64-bit versions

System Requirements

  • Minimum processor recommended:
    • Intel i3 or equivalent (minimum)
  • USB 2.0 or 3.0 port
  • Internet connection for WinTV application download and activation

Can I use the WinTV-HVR-930C with Media Center?

Yes, the WinTV-HVR-930C can be used with Windows Media Center in Windows 8, 7, Vista and with Windows XP Media Center Edition 2005.

To use the WinTV-HVR-930C with Windows Media Center, download and install the Windows Media Center driver installation package, which will install the WinTV-HVR-930C Windows driver and the Hauppauge MCE Soft Encoder.

Note: Windows Media Center supports Freeview DVB-T and analog PAL TV. DVB-C is not supported directly by Windows Media Center.

Note: Under Windows 7, the Hauppauge MCE Soft Encoder is pre-installed as part of Windows 7. Therefore, you can kip the installation of the MCE Soft Encoder and simply install the WinTV-HVR-930C Windows driver.

Note: under Windows Media Center, you will only be able to configure WinTV-HVR-930C as either an Digital tuner or an Analog tuner. You will not be able to switch between Digital and Analog channels.

What type of channels will I receive with the WinTV-HVR-935?

Analog CableTV or over-the-air analog TV: You can use your cable TV from the wall to connect to the WinTV-HVR-930C and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.

Freeview DVB-T : Supports all ATSC formats, up to the high definition 1080i format!
Note: For ATSC digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.

DVB-C 'free to view' cable TV Channels: Clear QAM digital cable TV channels are unencrypted digital cable TV channels. Clear QAM allows users to watch unencrypted digital TV channels from their cable TV provider without a set-top box.
Note: WinTV v8, v7 orMicrosoft Windows 7 or Windows TV Pack 2008 for Vista are required for clear QAM reception
Note: Check your local cable TV provider for DVB-C reception over your cable TV network.

Can I get HD with the WinTV-HVR-930C through my Cable or Satellite box?

No. The WinTV-HVR-930C has a Freeview DVB-T over-the-air digital TV tuner built-in. The WinTV-HVR-930C will support Freeview broadcasts that are currently being transmitted over-the-air. It will not be able to decode HD broadcasts that come through your cable or satellite box. The WinTV-HVR-930C also will support clear DVB-C cable TV channels through your direct cable TV line if available from your cable TV provider.

What type of recordings can I make with the WinTV-HVR-930C?

Using the WinTV 8 application, the WinTV-HVR-930C will record in an MPEG-2 transport stream (TS)
For Freeview DVB-T and Clear DVB-C digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format.
For NTSC analog cable TV recordings, our SoftPVR is used to create Transport Stream files (TS)

Note: TS files can be converted to MPEG files using options in the WinTV configuration menu.

Note: Not all recordings made with the WinTV-HVR-930C are DVD compliant.

Can I record one show while watching another with the WinTV-HVR-930C?

No. The WinTV-HVR-930C will only be able to record the program that is being viewed using the supplied software.

You will not be able to watch a digital channel and record an analog channel simultaneously or vice versa due to the fact there is only a single tuner on the WinTV-HVR-930C.

Black video window or choppy video when watching a digital TV channel

If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the HVR-930C

Digital TV, especially ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.

On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.

The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.

If you are using WinTV 6 then the render options are part of a separate program called Primary.  Changes in the Primary applet must be made with the WinTV application closed.  Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary.  After making changes close the Primary applet and open the WinTV application.

How do I enable my remote control so it will work with the WinTV-HVR-930C?

The IR software should be installed by default. To check look for a small remote control icon in the Windows task bar on the lower right. IF it is not present you can reinstall Wintv or download IR32.EXE from our support web site. The remote control must also have “line of sight” with the HVR-935.  The IR receiver of the HVR-935 is the round bulb on the side of the unit.

I receive a "Low bit rate" error message when using Windows Media Center in Windows 7.

Microsoft has released Windows Media Center patches for the "Low bit rate" error message.
Click to view the information from Microsoft.

WinTV application locks or stops responding during analog scan under Windows 7.

In order to fix this issue, please check that your Power Options setting is not set to ‘Power Saver’. Please change it to ‘Balance’ or ‘High Performance’.

To change these settings on Windows 7, please do the following.

Click on Start and then Control Panel.

If Control Panel is set to View by: Category then click on ‘System and Security’ and then ‘Power Options’.

If Control Panel is set to View by: Large or Small icons then click on ‘Power Options’.

If you do not see Balanced or High Performance please click on the option for ‘Show additional plans’.

Once you make the change please restart your system. When the system restarts please rescan again for channels.

What file size will the recorded videos be?

Digital Broadcasts (ATSC or QAM)

The file size of a digital signal capture depends on the bitrate of the digital signal.  The bitrate is set by the broadcaster and cannot be user configured.  Bitrates for digital signals can range anywhere from about 1.2 Mbits/sec up to 19.3 Mbits/sec.  Most of the time these bitrates are variable and not constant.  Capture sizes for ATSC & QAM recordings are approximately 1.7 Gigabytes per hour up to 8.3 Gigabytes per hour.

Analog Broadcast.

The WinTV application has to convert analog signals to digital in order to record. There are four recording profiles. The following list shows recording file sizes for burning to 4.3Gb DVD:

Best - Approx 1 Hour+
Better - Approx 1 1/2 Hours
Good - Approx 2 Hours
Fair - Approx 3 Hours

Windows cannot verify the digital signature for the drivers required for this device error code 52?

This appears to be a bug in windows 64 bit OS. Our drivers are signed.

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

The following is probably the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.

In device manager right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall. If you have a USB product you might multiple listings, please right click the first one on the list.

For this example we will use the HVR-935.

On the Confirm window please check the box for "Delete the driver software for this device" and click OK.

Repeat the uninstall for the other two 935 entries. (note you won't be asked to 'confirm device uninstall' again).

Once the drivers are gone on right click on "Sound, Video Game Controllers" and "Scan for Hardware Changes".

Windows should now look online automatically for the 935 drivers.

Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.

If they still come back as "unsigned" try the procedure again.

Making connections to your WinTV

Here is a chart which shows some of the things you need to know about each type of connection.

Here are some common models (please order by model number or product code):
AntennaAntenna RF outputCable or satellite TV set top box
RF output
A/V outputCable or satellite TV set top box
A/V output
Cable TVCable TV wire from the wall
Which type of TV can this connection be used with? Over-the-air TV Cable or satellite TV box Cable or satellite TV box Cable TV
What types of video do I select when scanning for channels in the WinTV application (Device Setup Wizard)? Digital ATSC Analog TV External inputs (S-Video or Composite video) Digital QAM plus
Analog TV (if available in your WinTV tuner)
What remote control do I use to change channels? WinTV remote control Remote control from your set top box Remote control from your
set top box
WinTV remote control
Notes You can use a roof top antenna for best reception.

Most set top boxes allow you to switch to Channel 3 or 4. When you scan with WinTV, it will pick up the TV signal on the correct channel.

Some satellite receivers use channels 60, 70 or 73. But when you scan for Analog TV channels, WinTV will pick up whatever channel is being used by your set top box.

Most set top boxes have A/V connections on the back, which can go into the WinTV's A/V input.

Some cable TV networks transmit analog TV channels, so we recommend scanning for both Clear QAM and analog TV.

Not all cable TV networks transmit clear QAM. Check with your local cable TV operator for the availability of clear QAM in your area.

Remote control

Note: this remote control is supplied with some TV tuner models

example1

click to enlarge

TV Tuner Troubleshooting

The reception of TV channels in the WinTV application is dependent upon two things:

  • you need to have a strong enough TV signal for the Hauppauge TV tuner to achieve 'signal lock'. Once a TV channel has a signal strong enough to 'lock', it will appear in the Channel List during the channel scan. This often means that your TV aerial needs to be in the "line of sight" from the transmitter. If there is a building blocking the TV signal coming from the transmitter, you might not be able to achieve 'signal lock'.
  • once the TV channel appears in the Channel List, it also needs a signal strong enough so that the WinTV application can display a clear TV picture. We sometimes hear that there are channels which appear in the TV channel list but cannot be watched (frozen image, black screen or an image with lots of defects). This is due to the TV channel having just enough 'strength' to achieve signal lock, but not strong enough for a good TV image to be displayed.

Good reception - roof and window

Good reception - roof and window

Good reception roof, bad reception window

Good reception roof, bad reception window

Bad reception roof and window

Bad reception roof and window

The signal strength is related to the size (and quality) of the TV aerial, and the 'line of sight' to the transmitter. If you have a large TV aerial but it is not pointed toward the TV transmitter, the TV signal will be weak and may not be received.

In addition, please check the TV aerial connections to the Hauppauge TV tuner. If the connector is not securely plugged in, then signal loss will occur and you will not get an optimal TV pciture.

When TV channels cannot be received or if the TV quality is poor, here are a couple of things you can try:

Receiving TV in an apartment

You can use either 'stick' TV aerials or flat TV aerials when you are in an apartment. In general, you will get good reception as long as your TV aerial is 'pointing' toward the TV transmitter.

  • place your TV aerial in a window, as high from the floor as possible
  • if possible, place the TV aerial facing the direction of the broadcast towers. Over-the-air TV is most effective when it achieves "line of sight" to the transmitters. TV reception will still work without line-of-sight, but then you are dependant upon the TV signal bouncing off of a building or other structure
  • a TV signal booster can sometimes help bring in some of the weaker TV channels.

We recommend the purchase of a portable amplified TV aerial for indoor or outdoor use to be connected to the WinTV product to ensure correct reception of the TV channels.

Receiving TV at a home

When you are using a Hauppauge TV tuner to watch TV at home, most times you are further from the TV transmitter and a larger TV aerial is needed.

  • outdoor TV aerials will perform better than indoor TV aerials.
  • if possible, use an outside TV aerial located as high from the ground as possible
  • if using an indoor TV aerial place it near a window or wall facing the direction of the broadcast towers.
  • a TV signal booster can sometimes help bring in some of the weaker TV channels.

Using the Hauppauge 'stick' TV aerial

The Hauppauge stick TV aerial will work up to roughly 10 miles from the transmitter, and needs an unobstructed line of sight to the transmitter. Otherwise a larger TV aerial will provide better results.

Symptoms of needing a larger (better quality) TV aerial include scanning for channels in WinTV works, but when trying to watch a channel, they may achieve tuning 'lock' but the TV signal breaks up heavily.

If you cannot use an outdoor TV aerial, you might need an indoor TV aerial with a 'booster'.